Roche Professional Services, a technical arm of Professional Diagnostics is a division with dedicated team of technical professionals, who provide service and application related support to our customers all across the country. With the Vision ‘to be the best service provider in medical industry’ & Mission ‘to build superior service culture’, RPS continues to serve all the customers round the clock.
RPS on-line is a support service that uses global state-of-the-art CRM solutions implemented by Roche worldwide, to manage service actions. This setup empowers our technical professionals to serve our customers promptly and aptly. It records the complaint in a specially developed CRM.